Evaluating socio-technical intertwinement of social practices and technical artifacts
For evaluating the socio-technical intertwinement of social practices and technical artifacts (see figure), we propose 8 heuristics, that we designed and studied w/ multiple methods.
Source: Thomas Herrmann, Isa Jahnke & Alexander Nolte (accepted 2021, August 19). A problem-based approach to the advancement of heuristics for socio-technical evaluation. Behavior & Information Technology https://doi.org/10.1080/0144929X.2021.1972157 .
Here are the 8 heuristics: